After the last two days of dealing with what I would describe as incompetence in the realm of customer service, along with an incident involving another individual, I was beginning to wonder if I had a neon sign on or if it was simply another opportunity, you know, to grow. UGH…..how much growth does one person need? Apparently, this chick needs a lot.
When I am dealing with stuff, I reason it out with others. It helps lay it out – like a detective -and see all of the components. Let’s be clear….by reasoning it out, it isn’t a bashing session of the other person, but rather an honest account of the interaction. So, while I share the incident, it always surprises me when I am asked what my part is in the situation. I shouldn’t be surprised at the question. My experience tells me that I have a part in every interaction, whether it is how I reacted or what I contributed in terms of impatience, my tone, or even simply, not hearing the other person. The list goes on, but a reminder that in order for me to grow I have to be accountable.
So, what I do to figure out my part? I write. I focus on what the interaction triggered for me. Maybe it was fear, or possibly, I felt insecure. Then I need to see that individual from a different angle. People that are hurting tend to lash out at others, so how can I be more compassionate, understanding, but most of all forgiving. Forgiving to myself and to the other person involved.
I want to always present the best version of myself to everyone I encounter. Some days are better than others, but if I am willing to honestly account for my part, then there is nothing blocking my way from achieving the goal of being the best person that I can be. I am not perfect, but there are parts of me that are excellent!